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Fare types

Fare types

Domestic Fares

Fare Type 

Booking Class

Flight change1

Itinerary change2

Cancellation/ Refund3

Maximum stay 

GLP Accrual Rates 

Business Flex

  C, D

Permitted with fee 

Permitted with fee2*

Permitted with fee3*

12 months 

1.25/ miles 

Eco. Flex

  Y, K

Permitted without fee 

Permitted with fee2*

Permitted with fee3*

12 months 

1.00/ miles 

Saver Flex

  L, M

Permitted with fee1

Permitted with fee2**

Permitted with fee3**

12 months 

0.75/ miles 

Saver

  R, Q

Permitted with fee1

Permitted with fee2**

Permitted with fee3**

12 months 

Nil 

Super Saver

  E, P

Not permitted 

Not permitted 

Not permitted3

12 months 

Nil 

 

 

International Fares

Fare Type

Booking Class

Flight

Change  

 

Itinerary Change2 

Cancelation/

Refund

Maximum Stay

GLP Accrual Rates 

Business Flex

C, D

Permitted without fee  Permitted without fee  Permitted without fee  

12 months 

1.25/ miles 

Deluxe-Eco. Flex

I, Z

Permitted without fee Permitted without fee Permitted without fee 12 months  1.00/ miles

Eco. Flex

Y

Permitted without fee  Permitted without fee  Permitted with fee1 12 months  1.00/ miles 

Eco. Semi-Flex

W

Permitted with fee1 Permitted  with fee1 Permitted with fee1  

From/to Europe, Autralia, America: 6 months.

Others: 3months 

0.75/ miles 

Saver Flex

S, B, H, L, M

Permitted with fee1 Permitted  with fee1 Permitted with fee1

From/to Europe, Autralia, America: 3 months

Others: 1month 

0.75/ miles 

Saver

T, N, 
R, Q

Permitted with fee1 Not permitted   Before departure: permitted with fee1
After departure: not permitted

From/to Europe, Autralia, America: 1 month

Others: 14 days 

- T: 0.75/miles
- N, R, Q: Nil

Super Saver

E, P

Not permitted  Not permitted  Not permitted3

From/to Europe, Autralia, America: 1 month

Others: 14 days 

Nil 

 

Minimum stay

:

  • Fares from/to Europe: 6 days
  • Other fares: Nil

Maximum stay

:

Applied as above.

Name change

:

Not permitted

Fare combination

:

  • Super Saver fares: Not permitted

  • Other fares: Permitted. Most restricted fare condition aplied

1Change fee

 

:

  • Vietnam domestic:

    • Before ticketed flight date: USD20
    • On/after ticketed flight date: USD40
    • Combination fare: Highest change fee of all changed fare components applied

  • Fares within Asia (except from/to Australia, Japan): USD20

  • Other fares: USD100 or JPY10,000 (For fares in JPY)

  • For 1/2 round-trip combination, highest change fees applied
  • For multiple fares: Highest change fee of all changed fare components applied.

2Itinerary change

:

  • Passenger is to pay fare difference (new vs. current itinerary) plus itinerary change fee if applicable

2*Itinerary fee

:

  • VND300,000 (Exeption for Lunar New Year period: USD20)

2**Itinerary fee

:

  • Before ticketed flight date: USD20
  • On/after ticketed flight date: USD40

3Refund

:

  • Include fare amount, taxes and fees

3*Refund fee

:

  • VND300,000 (Exeption for Lunar New Year period: USD40)

3**Refund fee

:

  • Before ticketed flight date: USD20
  • On/after ticketed flight date: USD40